By Duncan Wardle

Most corporate learnings aren’t cutting it. Almost 60% of employees say they’re interested in upskilling and training, but 57% of workers also say they’re already pursuing training outside of work. The author, the former Head of Innovation and Creativity at Disney, argues that creativity is the missing piece to make upskilling engaging and effective.

By David Rice & Finn Bartram

Our 2024 Workplace Trends Report provides insights and HR predictions from leaders across a variety of industries. Download the full report.

By Jamil Zaki

When the subject of how to be a good listener comes up, psychologists often talk about the value of “perspective-taking” — that is, projecting ourselves into the lives of those we’re listening to. This has been shown to make us grow more generous and less prejudiced toward them, but it’s a flawed way to understand others, because it treats empathy as a solo sport, encouraging listeners simply to try to understand what someone else is going through. What truly good listeners do, however, is work collaboratively with other people to understand them.

By Swagatam Basu, Atrijit Das, Vitorio Bretas, and Jonah Shepp

Gartner research has found that managers today are accountable for 51% more responsibilities than they can effectively manage — and they’re starting to buckle under the pressure: 54% are suffering from work-induced stress and fatigue, and 44% are struggling to provide personalized support to their direct reports…. This article offers four predictors of manager failure and offers suggestions for organizations on how to address them.

By Eira Hayward

In this post from 2020 occupational psychologist Kim Atherton looks at the benefits and pitfalls of using OKRs

By Jackie Colburn

As a facilitator, I’m hyper-aware of how remote and hybrid work has dramatically changed the way teams meet and collaborate. When we’re not…

By John Cutler

A couple of observations:
Teams with a quarterly goal often wrap things up in the final week or two of the quarter with no time to iterate. It is a mad rush. They finish if they're lucky—sometimes things keep slipping (work expands to fill the available space, and then some).