Posts from Awesome Folks #26

Hello,

I have moved house, and I now live up north. This week has been full of beautiful views, trips to the beach and boxes, lots and lots of boxes. All was going well until I broke a little toe, which means I can't walk, so exploring will have to wait a bit.

One thing any northerners here will not be surprised about is the service we've had from people, both the removal company and the fibre installation technicians, has been so good. People have been super friendly and gone out of their way to do a great job. Scousers really are warm, positive and chatty. Service makes all the difference, and these experiences improved my day. If anyone needs a removal company in Merseyside, then I have a recommendation for you.

This week's posts are mostly about people, culture, organisations and systems. Including psychological safety, connections in the workplace, quiet quitting and organisational structures.

Happy reading

Emily

People and culture

Resilient Organizations Make Psychological Safety a Strategic Priority 

By Maren Gube and Debra Sabatini Hennelly

The pandemic, geopolitical instability, and unpredictable markets have made organizational resilience like food in the desert: critical for survival, but challenging to grow. By making resilience a strategic priority, leaders ensure that their organizations can stretch and adapt.

Assisted Serendipity, Random Coffee and the power of the unstructured meeting

By Emily Webber

We have some of the best conversations when they are unstructured and happen by chance. That moment when you bump into someone when you are out and about, and they happen to mention something that really helps you. Or you sit down to lunch with a work colleague, and it sparks a great new idea.

Rekindling a Sense of Community at Work

By Christine Porath and Carla Piñeyro Sublett

For decades, we’ve been living lonelier, more isolated lives. As our social connectedness has decreased, so has our happiness and mental health. And with more aspects of our lives becoming digital, it has reduced our opportunities for everyday social interaction.

Boost Employee Confidence and Inclusion by Creating Voice Space

By Bejoy Philip and Dana Kaminstein

New research finds that when leaders set a tone of inclusivity, employees at all levels are more likely to share new ideas and opinions, to the organization’s benefit.

Quiet Quitting Is About Bad Bosses, Not Bad Employees

Jack Zenger and Joseph Folkman

Every employee, every workday, makes a decision: Are they only willing to do the minimum work necessary to keep their job? Or are they willing to put more of their energy and effort into their work?

Don’t Let Anchoring Bias Weigh Down Your Judgment

By Helen Lee Bouygues

It happens just about every time I go to a restaurant with my daughter. I open the menu and scan the options. Then I glance at the children’s menu. Oftentimes, the menu is pretty similar, with the same pasta and tomato sauce.

Organisations and systems

Guiding principle: cross-pollination over imposed standards 

By Jason Yip

Guiding principle in effective product development culture. There are many ways to say it: de facto over de jure standards, natural over imposed consistency, cross-pollination over imposed standards.

Organizational boundary problems: too many cooks or not enough kitchens?

By Elizabeth Ayer

If you’re lucky, you’ve worked in a job with respectful people who share information openly and habitually bring different perspectives together for big decisions (if you haven’t, yes these do exist!). I’ve been a part of several open work cultures, and it’s been good for me.

A linear thinker, a design thinker and a systems thinker walk into a bar… 

By  Houda Boulahbel

The linear thinker draws a floor plan. He details the bedrooms, kitchen, bathroom, lounge, etc. He makes sure that each room has adequate light, heating, the correct number of plugs, etc.

The Viable Systems Model, and where my team fits 

By Jessica Joy Kerr

A viable system continues to function in a changing environment. We want our companies—and some teams—to be sustainable this way. How does your team contribute? Does your team have all the components of a viable system… and should it?

The key to alignment: Understanding your company’s stage of growth

By Sarah Milstein

A number of years ago, I was a mentor in a program for early-stage startup founders. One pair of co-founders was having a particularly hard time working together.

Setting and measuring goals

Being user minded — MTP Engage Hamburg 2022

By Tobias Freudenreich

This session On Being User Minded was one of the themed sessions during MTP Engage Hamburg 2022 (the others were On Being Responsible, On Giving Direction and On Being Human). Moderated by Product coach Shaun Russell, three high-profile speakers shared their perspectives on user-centricity:

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