Emilio J. Castilla

Leaders can use analytics to help identify bias, target inefficiencies, and support merit-based hiring and promotions.

Luminita Enache, Elvira Scarlat, Andria Charalambous, Alan Duboisée de Ricquebourg and Karin Shields

Economists label situations when a decision‑maker’s personal stake in the outcome threatens to cloud objective judgment as “conflict-of-interest.” Employees might just call it “doing what it takes” or “being a team player.” It’s what happens when incentives or group dynamics push people—even subconsciously—to favor a particular outcome that serves them best.

Kristin Gleitsman and Luis Velasquez

If loneliness is reshaping society, then it’s already reshaping the teams we lead, whether we see it clearly or not. Loneliness silently dismantles trust and team cohesion, foundational elements that drive performance, innovation, and resilience.

Kaushik Viswanath

Virtual collaboration can constrain creative thinking. Remote and in-person work must be balanced to drive innovation.

Chantal Kapani

Quiet cracking is the new workplace crisis – fueled by AI disruption and layoffs – leaving employees stuck, disengaged, and uncertain about their future.

Pim de Morree

Most companies like the idea of self-management. Few dare to take it seriously. And even fewer survive the messy middle, where theory painfully collides…

Giles Turnbull

I have a long-standing grumble about the way most government strategies are written and presented.

I recently led a leadership training session for a client. During the planning, the evergreen question of "how do we make decisions" came up; this post talks about the framework I introduced to help answer that question.