Arthur C. Brooks

Many professionals pursue success first, assuming happiness will follow. But research shows that this sequence is flawed: success alone rarely delivers lasting satisfaction. Instead, happiness is a strong predictor of success across work, relationships, and health. Leaders and employees alike benefit from reversing the order—investing in happiness to fuel performance. Two practical exercises can help: Considering how your job serves others; and showing your employees their work serves others.

Alex Budak

In today’s volatile environment, leaders face high‑stakes decisions amid economic shocks, ethical dilemmas, and public scrutiny. Strong leadership requires more than expertise—it demands everyday courage: consistent, values‑aligned actions taken despite doubt or risk. Six forms of everyday courage can help you address the most common leadership challenges: moral, social, emotional, intellectual, creative, and physical. By practicing them in small, routine moments, you can build trust, spark innovation, and shape cultures where integrity and bold thinking thrive, creating an enduring competitive edge.

Sanyin Siang

In this short video, discover roadblocks to delegation and why it should be combined with staff development.

Margaret Heffernan

Silence is not always golden

A conversation with writer Cory Doctorow about why tech companies seem to deprioritize users.

Amy Bonsall and Alyson Meister

It’s safe to assume that accelerated change is here to stay. At the core of today’s frequent disruptions is ambiguity: situations where the available information is incomplete, contradictory, or constantly shifting, and clear answers are impossible. Navigating ambiguity requires a new skillset—one that leans into our humanity rather than bypasses it. Unlike machines, we bring a biological response to change. And that response, if understood and harnessed, can become a powerful advantage.

Sherin Thomas

At the intersection of toil and operational risk lies "perilwork."

Emily Webber

Last week, I ran a workshop at Agile Cambridge, building on top of my popular blog post Quick icebreakers for online meetings (that don’t suck). The workshop examined why we use icebreakers, what a good and bad icebreaker looks like and how to select the right ones for specific scenarios.

Chantal Kapani

The consulting giant is rolling out Anthropic's Claude AI assistant to a huge chunk of its global workforce.

Laurie Barth

When AI is seemingly everywhere, how can you make sure your org takes thoughtful steps?