As stakeholder expectations grow and organizational life becomes more complex—especially with remote work, social accountability, and generational shifts—leadership trust is under more scrutiny than ever. Yet many organizations still treat trust as a gut feeling rather than a trackable variable. Leadership trust is a measurable, manageable business asset, and leaders need to start treating it like any other strategic variable: visible, monitored, acted upon, and benchmarked.

Jackie Colburn

Being able to give direct feedback is one of the most important aspects of leadership. It can sometimes feel easier to dodge direct…

Mallory Decker and Alicia A. Grandey

Women who aspire to senior leadership roles face a number of systemic, gendered barriers. But a new study found that dealing with the symptoms of menopause doesn’t have to be one of them. Researchers studied 64 middle-aged peri- and postmenopausal women who held senior leadership positions to see if there were any throughlines in the way they navigated changes associated with menopause.

Brian Elliott, Nicholas (Nick) Bloom, and Prithwiraj (Raj) Choudhury

Workplace transformation isn’t about where people work — it’s about how they work together to drive outcomes.

Joost Minnaar

Early in my career, I noticed something odd: my colleagues and I spent half our time writing reports. Nobody read them. Nobody gave feedback. Nobody…

Muriel Wilkins

A leader worries about how to adjust as the tide changes at her organization.

Metrics can clue you in on issues proliferating in your systems, but customers' anecdotal feedback can help you catch unknown unknowns.