Hello folks,

I hope you’ve all had a good week.

This week has been about getting everything ready for the design and layout of the second edition of my book, Building Successful Communities of Practice, which is starting next week. I’m excited to get that first proof in my hands! Watch this space.

Enjoy this week’s posts, and happy Friday.

Emily

People and Culture

Leaders Underestimate the Value of Employee Joy

Deborah Lovich, Hubert Joly and Chenault Taylor

hbr.org/2026/03/leaders-underestimate-the-value-of-employee-joy

How Leaders Can Build a High-Agency Culture

Nir Eyal

hbr.org/2026/03/how-leaders-can-build-a-high-agency-culture

Learn to Disagree More Effectively

A conversation with Harvard Kennedy School professor Julia Minson about focusing on concrete behavior rather than mindset.

hbr.org/podcast/2026/03/learn-to-disagree-more-effectively

Managing the AI-driven developer identity crisis

Kari McMahon

leaddev.com/ai/managing-the-ai-driven-developer-identity-crisis

Organisations and Systems

AI and the Future of Work: Liberation vs. Control

Pim de Morree

www.corporate-rebels.com/blog/ai-and-the-future-of-work

How to map an operating model

Katherine Wastell

www.katherinewastell.com/blog/2026/3/22/how-to-map-an-operating-model

TBM 412: Institutionalized Overload (Now With AI)

John Cutler

cutlefish.substack.com/p/tbm-412-institutionalized-overload

Approaches for Teams

Continuous quality improvement supported by metrics

Lisa Crispin

lisacrispin.com/2026/03/26/continuous-quality-improvement-supported-by-metrics-course

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