Some people seem to think that empathy has no place at work…that work requires hard-nosed logic. But empathy may get you further, particularly in change,

ALSO: the disturbing rise of AI powered job scams Our jobs have turned into the place where we’re told what to do: show up and follow orders. That was the finding of the latest cycle of the long-running Skills and Employment Survey.

Atlassian’s approach to developer experience starts with asking developers what’s broken, then backs it with 10% protected time.

Many leadership teams struggle not with too much conflict, but too little: Executives avoid challenging one another, leaving important ideas and decisions insufficiently debated. Productive conflict helps teams surface different perspectives, make better decisions, and stay focused on achieving collective goals. CEOs can create the conditions for this kind of debate by clarifying the team’s shared purpose, structuring meetings around questions rather than updates, building interpersonal trust, and encouraging peers to address tensions directly.

The engineering teams people return to are built for a horizon longer than anyone’s tenure.

Brilliant jerks, ZIRP-era managers, and how psychological safety lost the plot. Part 3 of my conversation with Dr. Cat Hicks.

Imagine a stereotypical product workflow. Customer call → synthesize insights → decide what to do about it → do it → ship it → measure impact…

What I learned about curiosity, adaptability, and moving through the hard things.

Research on AI in the workplace can show us how the technology is really being used and what it does to the way we work.

What will AI do to your business model?

AI, mental gyms, and the most important choice we face