Posts from Awesome Folks #4

Every week, I share links on the Tacit Twitter account (@hellotacit) to posts I’ve found interesting this week. They are all collected here they are in a weekly digest, loosely grouped into themes to make them a little easier to navigate.

Enjoy!

Emily

People and culture

Links relating to people, the most important part of our organisations.

Psychological Safety ≠ “Anything Goes”

A common misperception about psychological safety is that it means lowering standards, giving up on accountability, or “wrapping teams in cotton wool,” as Dan Cable of London Business School puts it.

Empathy Is The Most Important Leadership Skill According To Research

You always knew demonstrating empathy is positive for people, but new research demonstrates its importance for everything from innovation to retention.

How to stop shrinkage in engineering teams

A guide to managing and minimizing attrition

TBM 15/52: A Tale of Two Meetings

Contrast two teams/meetings Meeting #1 - 60 minutes Team brainstorms. There's a vague commitment to "synthesize feedback and return with next steps." Meeting #2 - 180 minutes Pre-reads completed. Data presented. Team brainstorms. Diverges. Then converges. Decides on next steps, spheres of ownership, etc. ...

It’s not a people problem. So what is it?

But assuming people are the problem when work is delayed or incomplete often leads to poor feedback and rarely solves the issue at hand. Instead, we can reframe these problems away from our teammates and enlist them to solve the issues collaboratively.

The Community Engagement Playbook

50+ community initiatives to kickstart or level up your engagement — and add value for your members.

Organisations and systems

Links relating to our organisations as systems that people work within.

Making Things Better (With Enabling Constraints and POPCORN)

Introduction & Summary Most change efforts fail, even when experienced people are involved, and even when the environment is relatively trusting and safe. We should approach improvement like we approach product—using thoughtful experiments and disciplined, intentional learning.

My Product Management Toolkit (50): Systems Design – As I learn …

A good few weeks ago I started learning about systems thinking. Thus far, I've learned that a system consists of parts that are interconnected. At its core, systems thinking is about identifying the different parts of a system and understanding the relationships between these parts. Image Credit: https://unsplash.com/@alvarordesign It's funny that when you google "systems…

The Team Onion model now has a new home

I first introduced the Team Onion model (as the Agile Team Onion). Since then, it’s had a few iterations and now has a new website home of its own. The Team Onion is a model to keep teams small, break down silos and create shared responsibility across team boundaries. I first talked about ...

Can maintenance save civilisation?

Nearly two years ago, I made a costly mistake. I’d spent some time trying to fix up my bike at a local bike co-op, when one of the volunteers told me that the chain was worn, and I should come back soon to replace it. A week later, the first lockdown began and I put the chain out of my mind.

Setting and measuring goals

Links relating to creating clarity around work, so people can get on and do it.

Incorporating integration into your product strategy

The most successful product managers in this fragmented, SaaSified world will be the ones who understand how to define cross-product user experiences. Here are some ways you can effectively incorporate this into your product strategy.

Understand your application's feature set maturity

As “product people”, we need a way to articulate how well-developed different parts of our application are and layout a roadmap showing the progression of our app. In this post, we'll explain the concept of "feature set maturity" to help with these concerns.

Prioritization is a Political Problem as Much as an Analytical Problem

Product and engineering leaders tend to be analytical, and we think of prioritization as an algorithmic problem. Unfortunately, other execs see a different kind of problem...

Tools and approaches for teams

Links relating to team working and tools that help them do it better.

Boldly going where no one has gone before? — creating a Discovery backlog

I’m often asked to help teams kick off their Discovery projects — to help set them up for their first week or so of work — and I usually do this in one or two kickoff workshops where we have some…

Little's Law for Any Kind of Product Development: How to Learn How Long Your Work Will Take

Joanie, a new VP Engineering, joined the company a couple of weeks ago. Her boss, the CEO, wants to know how long it will take engineering to finish all the projects. Joanie asked the various leaders these questions for every project in progress: When did you start this project? Are you still working on this … Little’s Law for Any Kind of Product Development: How to Learn How Long Your Work Will Take

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