In the early 90s, cutting-edge advertising agency Chiat/Day announced a radical plan, aimed at giving the company a jolt of creative renewal. They would sweep away corner offices and cubicles and r…

By Tim Harford

Companies benefit when employees across demographics have an equal opportunity to affect organizational decision-making.

By Seval Gündemir, Astrid C. Homan, and Lindred (Lindy) Greer

Experiments show that four-day workweeks can help companies trim costs, retain employees, and boost worker well-being.

By Ben Laker

Burnt out employees show that there are urgent problems to be addressed at the heart of any organization. But burnout is a management and organizational issue, not a physical or mental health issue, so promoting self-care won’t usually help employees recover.

By Michael P. Leiter and Christina Maslach

Giving employees autonomy is critical for innovation, performance, and motivation. But while giving your employees more decision-making authority might look straightforward, in practice, it’s hard to pull off. The author refers to the gap between the desire for more empowerment and capability (with confidence) the “decision deficit.”

By David Lancefield

Platform teams are important for establishing the foundational layers of a company’s product. How can yours be more effective?

By Ashwini Mutalik Desai

Effective governance enables the right things to be delivered in the right way. However, for organisations using agile, governance tends to feel different and can be a bit of culture shock to those unfamiliar with this way of working.

By Jamie Arnold

At a recent client, a senior leader, Tim, said, “We realize we can't do everything, but we don't know how to get a handle on what we need to do.” We talked about what they measured and how long it took them to make decisions. (See Why Minimize Management Decision Time.) Tim explained that they … How to Measure All Your Work in Progress to Make Better Decisions Read More »

By Johanna Rothman

There are design research methods you should use to make sure your content and services are useful, usable and used , by the users you’re targeting, to achieve the outcomes you’re seeking. Why wouldn’t you want to do that?

By Audree Fletcher

Martin Eriksson presents his Product Decision Stack framework to help product managers make meaningful decisions.

By Eira Hayward

Recommender systems typically look to users' past consumption to predict what they may want next. In practice, this approach tends to work best when what the user wants is similar to what they have consumed recently, and when it is relatively easy for that person to evaluate new items.

By Yu Liang, Aditya Ponnada, Paul Lamere and Nediyana Daskalova

Examples of how good relationships with colleagues in different specialties and different teams are a key to learning and succeeding.

By Lisa Crispin

Have you ever edited an email or text message before hitting “send” in an effort to trim down your exclamation point use? Most of us have.

By Jackie Colburn